Loan Complaint Letter To Bank And Lender Samples

loans complaint letter samples

Complaints About Issues Surrounding Loans: There are many problems that can arise in getting a loan either from bank or money lenders. Typical examples of such are undue delay or rejection of loan approval,, excessive interest charges, loan processing charges,  delay of clearance of bank loan and many more.

If you are experiencing any of the aforementioned loan problems, you can use these sample letter format to complain to your bank or lender. Write a letter stating your challenges by choosing and modifying any of the complaint letter below to meets your need.

#1. Complaint Letter To Bank For Delay In Loan

From,

[Enter Your Name]

[Enter Your Address]

Date: [Enter Date]

To,

The Manager,

[Enter Bank Name]

[Enter Bank Branch]

[Enter Location: City / District Name]

Subject: Undue Delay Or Rejection Of Loan Approval

Sir/ Madam,

I am [Enter Account Name],

an account holder in your bank with my [Enter Account Type] number [Enter Account Number]. I had applied for [Enter Loan Type] loan in your esteemed bank. But the loan is not approved for one or another reason. I have fulfilled all conditions as demanded by your bank staff but now they are saying that the loan cannot be approved for [State Reason of Rejection Given by Bank Staff] reason.

I request you to consider my application again and guide me that what should I do to get approval.

Thanking you.

Yours Sincerely,

[Enter Your Signature]

[Enter Your Name]

[Your Saving/ Current Account Number]

[Enter Bank Branch]

[Enter Date]

#2. Sample Of Complaint Letter To Bank About Delay Of Clearance Of  Loan

To,

The Manager,

[Enter Full Name Of The Bank]

[Enter Address Of The Bank]

Subject: Delay Of Clearance Of Bank Loan

Dear [Enter The Full Name Of The Manager],

I have paid all the installments required for the loan that I had taken from the bank and still I have not received the clearance of bank loan letter from the bank.

This is not what I had expected from the bank, that even after paying the installments on time and completing all the necessary paperwork on time I would be left hanging because of the clearance of bank loan letter.

I urge you to kindly look into the matter immediately and solve the issue as quickly as possible so that I can receive the clearance of bank loan letter and be relieved of having no pending obligations towards the bank.

I have further adjoined all the Xerox copies of the relevant documents with this letter as proof of my assertion and if required I would will be willing to bring the original copies of these documents as well to show you.

I hope that you would understand my situation.

Yours Sincerely,

[Enter Full Name Of The Sender]

[Enter The Hand-Written Signature Of The Sender]

[Enter The Relevant Date]

#3. Complaint Letter To Bank For Delay Of Clearance Of Loan

To,

The Manager,

[Enter Bank Name]

[Enter Branch Name]

[Enter City/ District Name]

Subject: Delay In The Clearance Of Loan.

Sir/ Madam,

I am an account holder in your bank with my saving/ current number [Enter Your Account Number]. I had applied for [Enter Type Of Loan] loan in your esteemed bank on [DD/MM/YR] and got approved on [DD/MM/YR].

I have paid all the instalments and cleared the loan by [Enter Date of Payment]. And I don’t have any dues to pay back to the bank as of today. I have fulfilled all conditions as demanded by your bank and submitted all the proofs and transaction regarding the same, and I have enclosed all the proofs with this letter too.

But I have not received the clearance till today even after following up. I hope you solve this matter and issue me a No objection certificate of clearance as soon as possible.

I request you to consider my application again and guide me further.

Thanking you.

Yours Sincerely,

[Enter Your Signature]

[Enter Your Name]

#4. Complain Letter About The Delay Of Clearance Of Bank Loan

To,

The Manager,

[Enter Full Name Of The Bank]

[Enter Address Of The Bank]

Subject:  Delay Of Clearance Of Bank Loan

Dear [Enter The Full Name Of The Manager],

I have written this letter to inform you that I have paid all the remaining installments and got the requisite documents assessed by the bank.

I had never delayed the payment of any of the installments and all the paper work required for the clearance has already been submitted by me.

After paying the last installment I have proceeded in the manner explained by the bank but still I have not received the clearance of bank loan letter stating that I have no further towards the bank for the loan. It has been [Enter the number of days] days and still I have not received any response from your side.

I thus humbly request you to look into the matter and provide me a definite solution. I hope to you back from you soon.

Yours Sincerely,

[Enter Full Name Of The Sender]

[Enter The Hand-Written Signature Of The Sender]

[Enter The Relevant Date]

#5. Complaint Loan Processing Charges Letter To Bank For Company’s Account

Date: [Enter Date]

From,

[Name of the Account holder]

[Registered Address]

[Telephone Number]

To,

The Branch Manager

[Name of the Bank]

[Enter Branch Name]

Subject: Reversal Of The Charges Deducted From Customer Account

Dear Sir/Madam,

We are maintaining a current account bearing number [Enter Account Name] in your bank at [Enter Branch Name] branch. Recently, we have obtained a term loan from the bank for [Enter Amount]. The loan account number is [Enter Account Number].

While applying for the loan, we were promised that the loan processing charges would not be levied at all for this loan sanction. However, while going through the account statement, we have noticed the following transaction, which clearly shows that the processing charges were debited.

Details of the transaction:

Date: …………….

Narration: ………………..

Amount: ………………….

Transaction id: ………….

Therefore, we request you to kindly reverse the charges and refund it to our aforementioned current account.

Thanking you,

Yours faithfully,

For ………………… Limited,

[Signature]

[Name of the Authorised Signatory]

[Designation]

#6. Complaint Letter To Loan Company Format

From,

[Enter Your Name]

[Enter Your Address]

Date: [Enter Date]

To,

[Enter Loan Company Name]

[Enter Company’s Address]

[Enter Location: City / District Name]

Dear Sir/Madam,

Account No: [Enter Account Number]

I would like to make a complaint against your company. The details are set out below.

[DD/MM/YY] I took out a loan of [Enter Amount] with you.

I am writing because:

  • Describe the issue or the question you have and/or what action you believe the lender should take.
  • Attach copies of any related written materials.
  • Describe any conversations with customer service regarding the issue and to whom you spoke.
  • Describe any previous steps you have taken or attempts to resolve the issue.
  • List a day time telephone number in case a customer service representative wishes to contact you.

I understand that under [Enter guide rule e.g: Section 6 of RESPA] you are required to acknowledge my request within 20 business days and must try to resolve the issue within 60 business days.

If you fail to resolve my complaint within 8 weeks, or if matters are not settled to my satisfaction, I will have no alternative but to refer my complaint to the Financial Ombudsman Service.

I look forward to hearing from you.

Yours Faithfully

[Sign Your Signature]

 

[Enter Your Name]

Loan Complaint Letter To Bank And Lender Samples
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